License & Activation

How long does it take to get the activation code after completing the payment?
The activation code will be sent to the email you have registered at PayPal as soon as we receive your payment. This may take up to 24 hours. If you still h...
Do I need an iLok dongle to use Relab Development plugins?
Perpetual/permanent license: No, we support machine authorization. In order to authorize your plugin you need to install the iLok License Manager (www.ilok...
Can I use a Relab Development plugins on multiple computers?
Perpetual/permanent license: You can activate your license on up two locations at a time - either on a computer, or an actual iLok dongle. Please note that...
What is the difference between a perpetual/permanent license and a subscription?
There is no difference, other than the duration of your license. Either way, you get full functionality and full support. The plugins are exactly the same i...
How do I transfer a license to another user?
Transferring licenses is handled by iLok which is explained here https://www.ilok.com/#!faq under "Your Licenses". Please note: An educational...
Where can I download the iLok drivers?
You can download the iLok License Manager at www.ilok.com containing the latest driver.
My iLok dongle is lost, broken or stolen.
If your iLok dongle is lost, stolen or broken please contact iLok immediately and file a RMA report here: https://www.ilok.com/#!support/help/102029543 Onc...
How many locations can I activate my license on?
Using iLok License Manger, you can activate the license in two separate locations, each of which can be either a computer, or an iLok license key. You can a...
Can I get a perpetual/permanent license for the Relab Reverb Suite?
The Relab Reverb Suite is only available on a subscription basis license. If you wish, you can purchase perpetual/permanent licenses for our products.
Can I convert a subscription to a perpetual/permanent license?
Any time - If you want a perpetual/permanent license, you can go to the web store and purchase it. We recommend you to wait until the end of your subscripti...
Can I convert a perpetual/permanent license to a subscription?
No – your perpetual/permanent license is just that: perpetual/permanent.
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